酒店英文道歉信六篇

　　在社會一步步向前發(fā)展的今天，道歉信的使用越來越廣泛，在寫作上，道歉信有一定的書寫規(guī)范。還是對道歉信一籌莫展嗎？以下是小編整理的酒店英文道歉信6篇，歡迎大家分享。

酒店英文道歉信 篇1

Dear customer,

　　Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.

　　I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.

　　I'm really sorry that I didn't check with you before making such incomsiderate arrangement .All I can say is that it won't happen again. Sincerely,

酒店英文道歉信 篇2

dear xxx:

　　i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.

　　but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.

　　Regards

　　Alfred Zhuang

　　Front Office Manager

酒店英文道歉信 篇3

　　ms. mitsuko iwasaki

　　3-16-6-804, higashisuna

　　koto-ku

　　tokyo, 136-0074

　　dear ms. iwasaki,

　　upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your

　　may the year of the rabbit bring you joy and prosperity.

　　yours sincerely,

酒店英文道歉信 篇4

　　Mr. Ulrich Niemann.

　　Director

　　People-People Exchange Co.

　　Dear Sir or Madam: Friday 22nd September

　　Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.

　　Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

　　I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.

　　It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

　　We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

　　My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

　　Regards

　　Alfred Zhuang

　　Front Office Manager

酒店英文道歉信 篇5

　　Dear Mr. Li

　　It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999

　　Your experience was one of difficulty.

　　I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.

　　Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.

　　Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

　　Sincerely,

　　Alfred Zhuang

　　Front Office Manager

酒店英文道歉信 篇6

　　親愛的客人：

　　您好!首先請允許我對您遇到的.預定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導致有些客人無法入住，我們深感抱歉。

　　我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的姓名和聯(lián)系方式留下，如果有了房間我們會在第一時間通知您并免費接您回來，為了表示我們的歉意，我們決定在您入住時給你一定折扣折并免費提供早餐。

　　祝您過得愉快!

　　XXX酒店

　　20xx年x月x日

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