有關(guān)英文道歉信模板匯編6篇

　　在現(xiàn)在的社會生活中，我們總不免地需要寫道歉信，道歉信是要向?qū)Ψ疥愂鲎约翰划?dāng)行為給對方造成不利影響的歉意，或者解釋無法答應(yīng)對方不違常理的所托的原因。那么你有了解過道歉信嗎？下面是小編精心整理的英文道歉信6篇，希望對大家有所幫助。

英文道歉信 篇1

Dear Sir or Madam:

　　The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.

　　We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

　　Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

　　With renewed apologies.

　　Yours Sincerely

英文道歉信 篇2

　　Distinguished guests:

　　Welcome to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I would like to express my sincere apologies.

　　Your advice to us:

　　We know the customer-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, we will improve and strengthen the corresponding business processes in the future of management training.

　　We look forward to seeing you again.

英文道歉信 篇3

　　Dear Mr. Li

　　It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.

　　I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.

　　Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.

　　Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

　　Sincerely,

　　Alfred Zhuang

　　Front Office Manager

英文道歉信 篇4

　　Dear ______,

　　I am writing this letter to apologize to you for my failing to .

　　The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

　　I do hope that you can understand my situation and accept my apology.

　　Yours sincerely,

　　xx

英文道歉信 篇5

Dear Mary,

　　I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time . I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !

　　Yours truly,

　　Ellen

英文道歉信 篇6

　　Ms. MITSUKO IWASAKI

　　3-16-6-804, HIGASHISUNA

　　KOTO-KU

　　TOKYO, 136-0074

　　Dear Ms. Iwasaki,

　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

　　Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

　　May the year of the Rabbit bring you joy and prosperity.

　　Yours Sincerely,

　　Alfred Zhuang

　　Front Office Manager

　　November 03, 1999

　　Mr. Shen Nan Ping

　　Flat 20F, Block 1

　　Robinson Heights

　　8 Robinson Road

　　Hong Kong

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