遲到英語道歉信

　　在社會一步步向前發(fā)展的今天，我們常常要運用到道歉信，相比于口頭致歉，寫道歉信則更有誠意，態(tài)度更為誠懇。那么一般道歉信是怎么寫的呢？以下是小編為大家收集的遲到英語道歉信，希望能夠幫助到大家。

遲到英語道歉信1

Dear ms winston:

　　Yhe purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your internet high speed service.

　　I just returned from vacation this week and found your file in my in-basket. as soon as i reviewed your case it was clear that somehow your jau. 20th request for a change in service had somehow slipped through the cracks. the only possible explanation i can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

　　Consequently, i have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

　　Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. there fore, your account will not be billed until june of this year.

　　Ms. winston, let me assure you that what happened in your case is not typical of cablenet’s level of customer service. we continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

　　If you have any questions please don’t hesitate to call me at XXXXXXX.

　　Yours in service

　　Tony

遲到英語道歉信2

Dear charlie

　　Kindly excuse me for my not being able to see you off at the airport this saturday as i have promised.

　　A major business partner of our company will be attending an important conference in xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. i have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so i am afraid i cannot be present at the airport.

　　Pursuing study overseas is an essential step in the accomplishment of your dream. how i wish i could have the chance to share with you my personal feelings and suggestions before you are away! i hereby send you a gift to wish you good luck. please forgive me.

　　Cordially,li ming

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